September 2021 return to school -
All schools will be able to order hot meals again from September 2021 onwards. The only exception being Collingbourne Ducis who will not be ready until the week commencing September 13th 2021. So for the first two weeks of term we ask that Collingbourne Ducis parents continue to order Cold Options Only.
BE SURE NOT TO MISS OUT ON RECEIVING OUR EMAILS
Over zealous spam filters can block you from receiving our confirmation emails after placing an order. One simple action can remedy this -
AUTUMN 2021 SEASONAL MENUS
We are delighted to offer parents the option to order in advance meals for Terms 1 and Term 2 (the Autumn Season). Our menus rotate every 3 weeks, so the Autumn Season Order form collects your choices for each of the three weeks and calculates how much to pay (if you are not eligible for free school meals). Please click here for more details. Most parents value the convenience of only having to order once every two terms, however, rest assured our normal two week menus will still be available to those who prefer to pay as they go. The 2 week order form tis available here -
Can we draw your attention to our Terms and Conditions regarding cancellations of meals:
5.9 School meals: If your child is sick, customers can receive a credit for a school meal by either phone or email to the caterer by 9.00am on the day, or 36 hours notice if your child is on a school trip as they have prior notice.
When making a payment please make sure you log out from the payment page properly. This will prevent multiple payments being made.
Please Note: although we work very hard to adhere to our published menus, due to extreme weather or other unforeseen circumstances on the day, menu options may change. Thank you for your understanding
MAKING A PAYMENT: Please note that it is important you close the payment page after finishing your transaction as it is possible in rare cases to inadvertently make a second payment.
EMAIL ALERTS: By popular request we are bringing back the Automatic Email alerts for new menu availability. To sign-
REFUNDS: Please note that any refunds due, whatever reason will be made in full at the end of the term. Please note that an admin fee of £1 will be charged.
Note: Please try and place all of your childrens orders on to ONE form. The form is designed to deal with up to 4 children and it doesn't matter if there is a mix of paid or free. Just set the relevant option box in the childs profile at the top of the form.
Cancellations by 9.00 a.m. on the day
Please note: On the Order Form the field labelled "Special Diet -